How fast is it?
Our core business is to provide enrichment in real time. While latency varies depending on a number of factors, our p99 enrichment processing time is sub-50 ms. To minimize network latency with your servers, we operate both east and west coast infrastructures. Sometimes, integration patterns can impact latency -- learn more about how to optimize your integration to reduce latnecy here.
What can I do to optimize performance?
You should expect to see match rates increase over time as our tooling and processes begin optimizing performance. However, the data you send us will impact performance as well. Our enrichment API works best when we receive unaltered data in each field, and the more fields you send, the better. A few of our request fields are optional, but we strongly recommend including them whenever possible, particularly region and city. If you don't currently receive those fields, we recommend reaching out to your issuer or bank partner to see if they're available. It's also critical that you send us unaltered data. Don't do any cleansing on the merchant name or description, and send us the exact data your issuer or bank partner is sending you in other fields (even if for example the city field has a phone number or website -- send that in the city field anyway!).
What is an acquirerId?
acquirerId?An acquirerID is an ID assigned to a merchant by the payment networks. It may also be known by several other names including "network ID", "card acceptor ID", or "merchant ID".
This is an alphanumeric string with a maximum length of 15 characters.
In the ISO 8582 protocol it is represented by field 42.
What are third parties?
Third parties are entities that are involved in a transaction in some way, but not the direct recipient (the “counterparty”). This can include delivery services, buy-now-pay-later providers, payment processors, and POS systems.
What if I notice a data problem?
We are constantly working to improve and verify our data. If you notice an issue in an enrichment, please utilize our error reporting endpoint, message us on Slack, or reach out to [email protected] so that we can correct it.
Why are the counterparty and location fields arrays?
counterparty and location fields arrays?These lists will typically return a single item per transaction; however, there may be cases where we can't be sure of the exact counterparty or location. To avoid false positives, in these situations we will return multiple results accompanied by a
matchScoreindicating how confident we are about each result.
What regions do you support?
We currently focus on enriching transactions with United States merchants.
How do I get access?
Please contact us at [email protected], or click "Request Access" on our website.